FAQ
Clickย HEREย for product setup instructions. You can also ask SwishBotย at the lower right corner of this page.
How does the Swish Hoopยฎย Shot Monitor work?
Theย Swish Hoopยฎย Shot Monitorย tracks yourย made shots, missed shots and swishes through a simple, paddle-shaped sensor that youย hang on the net of a basketball goalย (seeย hereย for the video).
Your misses are detected through a very sensitive vibration sensor within theย Shot Monitor. It is so sensitive, that it can detect vibrations from a ball impact against a backboard as the vibrations pass through the backboard, through the rim, through the net and into theย Shot Monitor. Your makes are detected by either a changed angle of theย Shot Monitorย when it tilts down from the ball passing over it, or from a sideways acceleration when the ball comes through the net at a shallow angle. Your swishes are detected when either a make occurs without a prior vibration, or if the time between a detected vibration and the make sensor trigger is exceptionally quick.ย Your tracked shot measurements are then wirelessly sent to your mobile device that is running theย Swish Hoopยฎย Player App, which then stores the results to the Swish Hoopยฎcloudย so you can view your stats later.
Do I have to wear anything?
No. TheSwish Hoopยฎย Shot Monitorย is designed to detect shot makes, misses and swishes without you having to wear anything on your body.
Theย Shot Monitorย is aย simple sensor that can easily be attached to and hung from the net.
How do I charge the Shot Monitor?
No charging of the Swish Hoopยฎย Shot Monitorย is necessary. There is an internal battery that is permanently sealed inside the waterproof enclosure. Depending on the frequency that theย Shot Monitorย is used, the battery should last four to six years. Battery replacement is only possible by the factory.
Contact Swish Hoopยฎ hereย directly for a replacement unit should your internal battery wear out.
How accurate is the Shot Monitor?
When properly set up, theย Swish Hoopยฎย Shot Monitorย should measure your makes and misses at an accuracy greater than 99.9% when shooting from in front of the hoop. That means it should make no more than one make/miss measurement error every 1,000 shots. Its accuracy in determining whether a make was a swish (nothing but net) or not is significantly lower than this.
Do I need a ladder to attach the Shot Monitor to the net? How do I attach it?
No, you don't need a ladder. Theย Swish Hoopยฎย Shot Monitorย can be attached to the netย by almost anyone from the ground. It comes with a simple-to-use Swish-STIC, which is a telescoping magnet that opens a latch on theย Shot Monitor, allowing it to be locked onto the net far above your head.ย Watch the videoย or seeย hereย for instructions to attach the Shot Monitor to a net.
Can I use the Shot Monitor outdoors?
Yes, you can. Theย Swish Hoopยฎย Shot Monitorย is certified IP66 compliant, which means it is dust and water resistant.Please do not expose it to heavy downpours or icy conditions.
Can I use the Shot Monitor on any net?
Yes, you can. Theย Swish Hoopยฎย Shot Monitorย will work on any string net (not compatible with chain nets). Some nets (best are anti-whip, tight nets) may work better than others (avoid old, loose nets).
What is the Shot Monitor made of and what is inside?
Theย Swish Hoopยฎย Shot Monitorย is made from Sturdyflex: a special Swish Hoopยฎformulation that makes it nearly unbreakable. The Shot Monitor paddle is designed to be resilient, easy for you to insert and remove and shaped to catch the greatest number of makes possible.
Inside is a sophisticated miniature computer that can communicate with your phone over a wireless connection. Very sensitive sensors can feel any vibrations through the net generated from a ball hitting the rim or backboard (for misses), kind of like a spider can feel vibrations anywhere on its web. The sensors also detect any interactions with the ball as it passes through the net (for makes and swishes).
How do I get the Swish Hoopยฎย Player App?
Theย Swish Hoopยฎย Player Appย is free and you can download it from your iOS or Android App Stores. Seeย hereย for instructions on how to download the app andย hereย if you have related Player App questions.
I am not getting the shooting results accuracy I expected from the Shot Monitor sensor. How do I improve that?
Theย Swish Hoopยฎย Shot Monitorย should produce extremely accurate shot measurement results; however, there are two main causes for lower accuracy: the type of net and rim stability. For the best results, the net attached to the rim should be a high quality net that is stiff and tight. If a net is too wide (loose) then it may be possible for a ball that passes through the rim to bypass theย Shot Monitorย by passing around the side of the paddle.
This may be remedied by either replacing the net with a better quality, tighter one (for example, anti-whip nets similar toย this one) or by adding a net cincher (contact Swish Hoopย hereย directly for cincher information) to the loose net (seeย hereย for cincher installation).
If theย Shot Monitorย is attached to a basketball goal (rim, backboard, pole, etc.) that is not extremely physically stable, but can vibrate excessively from contacts with the ball during shooting, some reduced accuracy of theย Shot Monitorย is possible. After a shot is tracked, theย Shot Monitorย waits for a short time before enabling the sensors to detect the next shot. In a stable goal system, this dwell period allows theย Shot Monitorย to come to rest.
In a less stable system, the goal system may continue to vibrate beyond the dwell period, which can result in theย Shot Monitorย registering an additional shot attempt (miss). This type of error may be reduced by changing the setting for theย Shot Monitorย from SHORT DWELL to HIGH DWELL. To do this, follow the following steps: 1) Go to the Settings on theย Swish Hoopยฎย Player Appย on your mobile device
2) Choose the Preferences option
3) Within Preferences, choose DWELL and set that to HIGH. (NOTE: This feature is not yet available in the Player App).
Why do I have to sometimes wait between shots?
Theย Swish Hoopยฎย Shot Monitorย tracks makes by the ball striking the paddle as it passes through the net and tracks misses through its vibration sensor detecting ball interactions with the backboard or rim. In order to detect a make, where the ball bounces on the rim several times before dropping through or if a ball circulates around the rim before dropping through, theย Shot Monitorย needs to wait about 1.5 seconds after a vibration is first detected to see if the ball drops through. This means that any additional shot that comes within this period will likely not be counted as a second shot, but part of the first shot.
How do I connect my phone or tablet to the Shot Monitor?
To activate theย Shot Monitorย device for wireless connection, tilt the paddle downward. When it is ready to connect, the small green light on the bottom of theย Shot Monitorย will show a double blink every few seconds. Wireless connection is initiated within theย Swish Hoopยฎย Player Appย on your mobile device. This app must first be installed on your device.
Open the app and go to Settings > Devices and look under theย Swish Hoopยฎย Shot Monitorย heading for devices. You should see yourย Shot Monitorย device listed. If not, tap the โGOโ button in the Player App and re-tilt the device. If you still see no devices listed, read the FAQ below. Tap the circle on the right of the listed device to connect. The circle will turn green when the connection is completed.
See theย instructionsย for greater detail with photos and videos andย hereย if you have related Player App questions.
I cannot connect to my Shot Monitor. What is wrong?
Swish Hoopยฎย Shot Monitorsย are shipped from the factory in a โlockedโ state. If you have not yet unlocked yourย Shot Monitor, this needs to be done, but it only needs to be done once and never again.
If you are not sure if yourย Shot Monitorย is unlocked, tilt the paddle end down and see if the green light on the bottom shows a double blink every 5 seconds. If it does this for a while, then it is unlocked. If not, you will need to unlock theย Shot Monitorย so it may be connected: follow the instructionsย here.
You can get more insight by seeing what the green light is doing:
- A regular double blink means it is trying to connect to something. ๐ข๐ข......๐ข๐ข......๐ข๐ข......๐ข๐ข
- A regular single blink means it is already connected to something. ๐ข......๐ข......๐ข......๐ข
- An irregular single blink means it is not yet unlocked.๐ข..........๐ข...๐ข................๐ข...............................๐ข
If yourย Swish Hoopยฎย Shot Monitorย is unlocked and showing the double blink, but you still can't connect, make sure your phone or tablet has Bluetooth (version 4.0 or later, also called BLE or Bluetooth Smart) capability and it is turned on. Turning on this functionality is typically done under the settings screen on your device.
Bluetooth should be enabled (turned โonโ). If the Bluetooth on your device is โonโ and theย Shot Monitorย is showing a double blink every five seconds, then follow Step 3 of the instructionsย hereย to connect your mobile device to theย Shot Monitor.ย Devices compatible with theย Shot Monitorย include:
-ย iPhone 4S and later (note iPhone 4 and earlier iPhones do not have the right version of Bluetooth hardware)
-ย iPod Touch 5th Generation and later
-ย iPad 4th Generation or later
-ย Android devices with Bluetooth 4.0 or later
Why doesn't the Swish-STIC open the Shot Monitor latch completely?
Theย Shot Monitorย secures itself to the net by trapping two net strings into two grooves at the top, then locking them into the grooves using the latch forks. The latch is automatically opened with the Swish-STIC magnet is attached to the shot monitor. Excessive friction between the magnet cone and the bottom of the latch can produce a partially opened state. This is easily remedied by spreading a couple of drops of cooking oil, liquid soap or other similar lubricant onto the tapered portion of the magnet cone. Only a very small amount is needed and this should only be required occasionally.

